ALTA Bank restores electronic banking services and opens Skopje branch

Clients of ALTA Bank AD Bitola can, from today (10 November), once again use the bank's electronic and mobile banking services within the prescribed limits on access to funds. The easing of restrictions is part of a gradual relaxation being implemented by the National Bank of the Republic of North Macedonia.

Cardholders have a weekly limit of 15,000 denars, while clients without payment cards have a limit of 20,000 denars for a two-week period. These limits apply across all accounts at the bank and cover card payments in stores and online, cash withdrawals at ATMs and over the counter, as well as payments via electronic and mobile banking.

New Skopje branch opens

From tomorrow, 11 November, ALTA Bank will open a branch in Skopje located in the Biser Shopping Center at Jane Sandanski Boulevard no. 1/1. The new outlet is intended to make access to banking services easier for clients from Skopje and the surrounding area.

Existing branches in Bitola, Strumica and Tetovo will continue to operate. There, customers have already been able to withdraw cash over the counter within the established limits and make payments for utilities, loan repayments and other transactions.

The National Bank says it is continuing to monitor the situation at ALTA Bank closely and will progressively expand access to banking services so that customers can reach their funds more easily and meet their payment obligations without interruption. The bank remains in operation, while a temporary administration stays in place as a protective measure pending resolution of the ownership situation. The National Bank emphasises that protecting customers' interests and preserving the bank's stability are its priorities.

Photo: press material from the event