m.Uslugi app ready and being tested — e‑ID and driver’s licence will be on phones

The mobile application m.Uslugi is complete and currently in a testing phase, the government announced on September 14, 2026. The app will carry citizens' personal documents in electronic form — including the electronic ID card and the electronic driving licence — but using it will not be mandatory and physical documents will remain valid.

Minister Andonovski told viewers that the application will be officially presented to the public in October after the conclusion of internal tests. "I promised that in the second half of the mandate we would manage to prepare a mobile application. Now I can finally say that it is ready and we are testing it. In October we will organise a large event to promote it to citizens," he said on the TV programme "Between the Lines" on Alfa TV.

The government describes m.Uslugi as a single-entry digital gateway to state services and personal documents, aiming to replace the current patchwork of apps and systems. "We imagine it as an application that you will need for everything you want to complete that is connected to the state. At the moment there are several different applications and systems, and our goal is to bring services for citizens together in one place. To start, the app will include the electronic driving licence and the electronic ID card, as well as several e-services from public administration," Andonovski explained.

Funding, ownership and development

The project cost is stated at 1.5 million euros, funded in cooperation with Polish and Ukrainian authorities and the European Union. Andonovski emphasised that the state did not directly pay for the development and that the app was produced by Macedonian engineers and will remain state property. "The state did not pay for the creation of the application. This is a large project we brought in 2024 in cooperation with the Polish and Ukrainian ministries and with the European Union. The application was made by Macedonian engineers, it is a Macedonian product and remains in the ownership of the state," he said.

Officials said the first version of m.Uslugi will be expanded continuously with new features and content, with a long-term aim set in the Reform Agenda for the app to evolve into a European digital wallet by 2028 and place the country among the first fifteen European states to offer such a solution. "This is the first version and it is expected to have room for improvement. But we are already thinking about a second version, which will include more functionalities and gradually become a true digital wallet. The ultimate goal, established also in the Reform Agenda, is that by 2028 it becomes a European digital wallet. With that, North Macedonia will be among the first fifteen European countries with this type of modern application," Andonovski said.

The minister noted that some institutions still do not accept electronic documents despite the legal obligation to do so, and warned that sanctions and inspectorate oversight will follow for those that fail to comply. "For legal entities, that is, institutions that will not respect the law, the prescribed penalties will follow. In the coming period this will be subject to supervision by the competent inspectorate. We left enough time and space for adaptation, but now we must respect the law and keep pace with the world," Andonovski warned.

Photo: press material from the event