Audit finds Moj Termin lacked maintenance contracts for 738 days and faces IT-security risks
Audit finds long gaps in maintenance, low staffing and IT-security shortcomings for the national "Moj Termin" health system.
The State Audit Office found major weaknesses in the operation and governance of the national health information system "Moj Termin" and its connected services.
Between 1 January 2021 and 30 April 2026 the system lacked maintenance contract coverage for a total of 738 days — equal to 37.9% of the audited period. For maintenance of "Moj Termin" and related systems in public health institutions, 333.3 million denars were allocated.
Operational and staffing gaps
The audit also identified both personnel and management shortcomings. The Administration for Electronic Health is staffed at only 29% of its planned positions, and some needs are met through contracts for services. The report notes that standards for certification and approval of software solutions have not been established, and mechanisms for data control and validation are insufficient.
Inspectors detected shortcomings in monitoring scheduled appointments, SMS reminder functions and the recording of surgical procedures, which undermines the reliability of operational records.
A particular risk was highlighted in the area of IT security and the protection of personal and medical data. The audit states that appropriate procedures for access management, activity monitoring, and ensuring backups and continuity of systems are missing.
The findings signal concrete risks to service continuity and patient data protection unless responsible institutions adopt timely corrective measures and strengthen technical and managerial safeguards.
Photo: press material from the event
