National Bank: ALTA Bank branch in Prilep to open Monday, November 16

The National Bank of the Republic of North Macedonia announced that, starting Monday, 16 November, a branch of ALTA Bank AD Bitola will begin operating in Prilep to widen customers' access to banking services. The information was released by the Cabinet of Governor Trajko Slaveski.

At the new Prilep office, customers who hold a payment account but do not possess a payment card will be able to withdraw cash up to 20,000 denars over a two-week period, according to the limits set by the bank.

Continued service at other locations and e-banking access

ALTA Bank's branches in Strumica and Tetovo, as well as its Prilep and the Skopje outlet in the Biser shopping centre, will remain open. In these locations clients can make teller cash withdrawals within the established limits, and use counter services for utility payments, loan repayments and other transactions.

As part of measures to ease access to funds and ensure uninterrupted execution of everyday financial obligations, from 10 November bank customers may use electronic and mobile banking. The applicable limits are: up to 15,000 denars per week for customers with payment cards, and up to 20,000 denars over a two-week period for customers without payment cards.

The limits apply cumulatively across all of a customer's accounts at the bank and cover all channels for payments and cash withdrawals: card payments in stores and online, ATM withdrawals and teller withdrawals at branches, as well as transactions through electronic and mobile banking.

The National Bank's statement also clarifies that individuals may freely use new incoming funds to their ALTA Bank accounts if those funds originate from payment accounts opened at other banks and payment service providers — meaning citizens can use additionally credited funds without any amount restriction.

Regarding corporate relief, the measure permits salary payments, together with the related tax and contribution transfers, for companies that have been regularly paying salaries through the bank's payment accounts during the past three months.

Photo: press material from the event